Up-to-the-minute expertise
Lenovo relies on 10,500 service engineers to provide solutions to its customer base, in China and abroad. The old way of delivering product training was face-to-face, at a massive cost in dollars, time and lost productivity. Using the GiKoo platform, Lenovo now pushes up-to-the-minute product information to the engineers who need it, cutting the budget by 30% and the time taken to deliver it by over 50%